Resources

  

Testimonials

Concord Music Group
Alex Pacheco, AP Manager
Our company started to implement an enterprise document management system called OnBase.  We had been working with our implementation partner and needed to get all of our older records scanned so we could automate our AP process.  Our implementation partner introduced us to Spectrum.  They came and picked up our AP document boxes, scanned all those records, and we were able to ingest them into OnBase.  We now have access to those documents anytime, anywhere!

Yardhouse Restaurants
Jeff Uttz – EVP and CFO
Trying to manage all our AP records was a nightmare.  Spectrum came in and offered us a solution to become paperless.  With the various locations and documents that come in they offered us an in-house solution to manage those documents.  Our productivity increased since we had most of our records at our fingertips

Schools First Federal Credit Union
Dianne Webb, Director Secondary Marketing
Spectrum Information Services has helped us manage our loan documents by scanning them weekly.  They pick up our boxes and normally the images are ready for import into our internal Filenet System with in 48 hours.  This improves our productivity, disaster recovery and increases Member Service.

Santa Ana College
Chris Truong, Registrar
We have worked with Spectrum Information for many years and they have helped our Admissions and Records Office become paperless.  We have to keep many permanent records with limited resources and budget, the services that Spectrum provides has helped us stay in compliance and more effective.  The process is very simple.  Spectrum Information Services takes our documents and convert and stored the images in an electronic format.  The best thing about this process is our staff could view the images via the Web. 

CampusDocs
Lance Murata, Director of  Sales and Marketing
As a hosted document management service provider, we rely on providing best in class service.  Spectrum Information Services really operated as a true partner, one that we could collaborate with to meet our clients unique needs and do it without breaking the bank. The transparency and responsiveness with which they operated fostered the kind of trust that ultimately allowed our conversion project to be a great success.

USC Robert Morley
Registrar
We had our entire transcript archives converted to images but the previous vendor we had used placed the images in proprietary software.  We went to Spectrum Information Services and they were able to give us our records back so we can now ingest them into our own system.  Thank you Spectrum for getting us our documents back!

Santiago Canyon College
Irene Scroggins – Assistant to Director of Admissions
As a 20 year veteran working within the  Rancho Santiago Community College District in the Admissions and  Records Office, Spectrum Information Systems has more than exceeded our expectations for a secure document scanning system.   Our entire  staff  trusts them with our documents.    Their secure website has simplified the retrieval system and their document input is always accurate. We are proud to be partnered with Spectrum and their exceptional working team.

I’ve found Spectrum Information Services’ service excellent!

"We used them for a project requiring on-site scanning and document identification, with:

  • less than clean files
  • uncertain workflow
  • multiple geographic locations throughout the Western US
  • 90 day completion window

Jerry kept in daily communication from project design through implementation. His creative solutions overcame several technical challenges:

  • Developed a checkbox document ID form we could use to manually mark appropriate document types and have the page scanned in but not show up in the final document.

  • Developed a method to keep track of staple and paperclip points so the people putting the files back together would know where staples and clips needed to go.

  • Presented data and followed up daily so we could assess workflow and make sure we staffed appropriately each day to save costs and increase efficiencies.

  • Juggled staff so that staffing resources were available when needed and off the project when not needed to reduce our costs.

I’d recommend Spectrum for your document processing needs, especially for projects that don’t fit the standard “ship the files to the data center” mold."